Community Association Manager: Managing Human Resources

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Learning Objectives

  • Describe orientation and training for members of the board of directors (BODs).
  • List strategies to resolve disputes among the association BODs and owners.
  • Define procedures for the BODs and employees to maintain confidentiality, security, and privacy rights of owners in the association.
  • Discuss employee orientation, evaluation, and disciplinary sanctions.
  • List the components of a personnel employment handbook.
  • Explain the federal law and Florida statutes that support community association BODs and employee regulations.

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  • Florida