FAQs: General Information

Find answers to your questions about Elite.

How do I request a refund?

If you’re not completely satisfied with your purchase, you may request an exchange or refund within 30 days of the original purchase. We do not refund shipping and handling charges. If you purchased items as part of a discount or special offer, your refund will be adjusted accordingly. Materials for which you have already received continuing education credit cannot be refunded. Contact our Customer Loyalty Team at 888-857-6920 to request a refund.

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