FAQs: All Access Pass

Find answers to your questions about Elite.

What if I want to cancel my membership?

If you are not completely satisfied with your membership, you may request a refund within 7 days of the original purchase, minus the retail value of any courses you have completed for credit. Upon cancellation of the membership, you will no longer have access to uncompleted courses. Contact our us at 1-888-857-6920 to request a refund.

Still can't find your answer?

If you can't find what you're looking for, please contact us.

Call Us icon

Call us: 888.857.6920

Speak to a customer service representative.

Weekdays: 9 a.m. - 6 p.m. ET

Get in touch icon

Send us a note

Email us and we'll get back to you within 24 hours

Email Us