FAQs: General Information

Find answers to your questions about Elite.

When should I get my book?

If you are on our mailing list, we send out mass mailings corresponding with your license expiration date! We aim to have these sent 4-5 months out from your expiration date.

Not on our mailing list? No problem! Contact our Customer Service team at 1-888-857-6920 We would be happy to send you a book, and make sure we have your information for the next mailing.

When ordering outside of mass mailings, a $4.95 S&H charge will apply to your order. Once ordered, please allow 7-10 business days for delivery.

Books are also available for purchase at any time on our website!

Please select your state and occupation from our menu.

Why did I not get my book?

On your state’s main page, there is an option for “Order Book”.

Why did I not get my book?

This will show you the books available for order for your profession. From here, you will be able to add your book right to your cart!

Why did I not get my book?

Once the book has been added to your cart, you will be prompted to “Proceed to Checkout”.

Why did I not get my book?

When ordering outside of mass mailings, a $4.95 S&H charge will apply to your order. Once ordered, please allow 7-10 business days for delivery.

Still can't find your answer?

If you can't find what you're looking for, please contact us.

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Call us: 888.857.6920

Speak to a customer service representative.

Weekdays: 9 a.m. - 6 p.m. ET

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