FAQs: General Information

Find answers to your questions about Elite.

Do you have a promo code?

A promo code is a special promo code. If we have a special going on, you can find the code on the front cover…

Last Updated: 2 weeks ago

Where can I find my book code?

Your book code can be found on the back cover of your correspondence book in the top left hand side. In the past book…

Last Updated: 2 weeks ago

Can you email me my receipt?

We can absolutely email you a receipt. You can also access your receipt from your dashboard. If you would like to print your receipt…

Last Updated: 2 months ago

Do you have promotional codes?

Yes, we do have promotional pricing codes available based on the profession and state. Our Marketing Team sends these out in the form of…

Last Updated: 2 months ago

How do I request a refund?

You will want to contact our Customer Loyalty Team at 888-857-6920 to request a refund. We do not save credit card information, so we…

Last Updated: 2 months ago

Why is my course expired?

If you opened your course and got a message that you cannot complete your course because the course has expired, it is most likely…

Last Updated: 2 months ago

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