Coping with Difficult People and Situations

4.69 Average Customer Rating

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Coping with Difficult People and Situations has earned an average of 4.69 out of 5 stars from 122
$15.00
Learning objectives

  • Define the four types of difficult people.
  • Discover how to handle the behaviors of difficult people.
  • Explain the relationship between stress and illness.
  • Define and give examples of very aggressive and very passive behavior.
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