Funeral Director: Effective Communication with Seniors

10.00
Online
Elective
Please select your state to enroll in this course
Learning Objectives
  • Describe components of the communication process.
  • Define the four categories of communication.
  • Identify changes in communication over time.
  • Explain how to effectively communicate with seniors.
  • Summarize how to communicate with difficult seniors.
  • Discuss how environmental factors may affect communication.
  • Identify common diseases and disabilities in seniors. 

Effective Communication with Seniors

10.00
Learning Objectives
  • Describe components of the communication process.
  • Define the four categories of communication.
  • Identify changes in communication over time.
  • Explain how to effectively communicate with seniors.
  • Summarize how to communicate with difficult seniors.
  • Discuss how environmental factors may affect communication.
  • Identify common diseases and disabilities in seniors.