Washington Client Communication for Massage Therapists

$10.00
About the Course:

Upon completion of this course, the learner should be able to:
  • Define “communication.”
  • Identify the difference between verbal and non-verbal communication.
  • Explain the difference between marketing and advertising.
  • Recognize the actions that attract clients. 
  • Explain how to talk to clients over the phone. 
  • Demonstrate how to greet a client.
  • Demonstrate the proper way to interview a client.
  • Articulate common post-massage recommendations.
  • How to recognize sexual misconduct of a client.
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