Psychology: Keeping Clients Safe: Error and Safety in Behavioral Health Settings, 2nd Edition

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About Course

The vast majority of behavioral health professionals receive no instruction in client safety, and this knowledge gap compromises the ability of mental health professionals to protect their clients from harm and from being active participants in creating cultures of safety in behavioral health settings. Many behavioral health professionals may not even be aware of The Joint Commission's reporting program for sentinel events (unanticipated events that result in death or serious physical or psychological injury unrelated to the person's illness). This basic-level course focuses on client safety problems and solutions in behavioral health settings.

Social Workers completing this course receive 3 clinical social work continuing education creditsn.

Psychologists will receive 3 (Florida Psychologists will receive 2) CE credits upon successfully completing this course.

Course Objectives

  • Describe the evolution of the patient safety movement.
  • Explain the human factors approach to client safety.
  • Identify strategies to improve client safety, such as safety briefings, root cause analysis, and disclosure.
  • Identify adverse events that are common in behavioral health settings.
  • Describe psychosocial needs of victims of medical error and their families.

About the Authors

Joanne E. Turnbull, MSW, MA, PhD, earned her master's degree in social work and a master of arts degree and PhD in psychology from the University of Michigan. In addition to practicing as a psychiatric social worker, Dr. Turnbull has taught at the University of North Carolina School of Social Work, Columbia University School of Social Work, the University of Michigan School of Social Work, and in the department of psychiatry at Duke University.

Ted Bender, PhD, is the program director of a 180-bed addictions treatment center in southeastern Florida. He received his MS and PhD degrees in clinical psychology from Florida State University and completed his psychology residency at the Warren Alpert Medical School of Brown University in Providence, RI. Dr. Bender spent most of his early career studying suicide risk assessment in the general population and in the military. He is still a member of the Military Suicide Research Consortium and continues to engage in data analysis and manuscript preparation in this field.

Course Disclosures

  • Courses must be completed on or before the expiration date noted in the course description above.
  • You must score 75% or higher on the final exam and complete the course evaluation to pass this course and receive a certificate of completion.
  • Through our review processes, Elite Healthcare ensures that this course content is presented in a balanced, unbiased manner and is free from commercial influence. It is Elite Healthcare's policy not to accept commercial support.
  • All persons involved in the planning and development of this course have disclosed no relevant financial relationships or other conflicts of interest related to the course content.

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