Customer Service Resource Center

Helpful news about your profession and information to help you succeed

What Your Clients Secretly Want from You

Shhhh…..don’t tell! We’ve figured out what your clients secretly want from you! As salon professionals, you’re in the business of helping your clients look and feel beautiful. Think about what you would want from your hair stylist, manicurist, or esthetician. We asked around and found…

Winning Back Customers

We’ve heard it over and over again “the customer is always right.” Well, that’s because it’s true. If you’ve been trying to win back customers, the first and foremost thing you need to do is find out the reason why you lost them in…

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