Engage Patients with Clinical Multimedia and Optimize Your EMR

Health system management

Sponsored content by NOVARAD

Question: What is a Patient Storyboard?

A: Patient Storyboard is an imaging support tool facilitated by a universal viewer capable of displaying any type of clinical multimedia.  More than that, it creates an opportunity for a clinician to, whether bedside or sitting side-by-side in the clinic at an office visit, toNovarad have a discussion about patient care that is supported with a full imaging record. I’m referring to images, labs, videos, pathology, reports… the full healthcare picture.

It is a way to leverage all clinical multimedia in a way that really connects with the patient and aids in both communication and diagnosis. It is that most critical and valuable interaction where the clinician and the patient are sitting together—that’s where patient engagement truly starts.

Question: What is an example of a specific use case where a Patient Storyboard could prove particularly effective?

A: It is important to take note that while there are a lot of patient benefits, there are a lot of physician and administrative ones too. It offers a collective view of a patient in one spot—the storyboard, facilitated by a VNA and EMR with universal viewer integration. There’s no need to go into several systems to harvest all of this data. It’s already there.

As for the patient—take a breast cancer patient, for example, that’s in a post-surgery consultation with her surgeon. If that surgeon has the ability to talk through it with the assistance of not simply radiology images, but relevant pictures from the surgery, they pull images into the story and help a patient who isn’t feeling well, who is probably overwhelmed emotionally, to understand their condition and what the next steps are.

The consult becomes a very powerful, concise interaction that meaningfully educates the patient and family to help answer questions and avoid misunderstanding.

Question: What are the industry implications of a tool like the Patient Storyboard?

A: With impending value-based care standards, it’s really about limiting unnecessary procedures, increasing communication and gaining patient compliance. We have also entered a phase in which there are higher expectations for how a patient participates in their own care.

This is a way of helping to tie the patient’s whole experience together, in contrast with the way radiology and clinical photo and video documentation is disconnected now. The storyboard helps facilitate physician collaboration so that they can better take care of a patient holistically; it, in turn, empowers the patient to have a better understand of their whole care. .

Question: Do you have advice for a provider looking to strengthen their ability to treat patients?

A: The first conversation has to start internally. Clinicians in departments that deal with multimedia need to be in the same conversations with IT personnel. That blend of clinical and technical expertise is essential to solve the practical challenges clinicians face each with technology that’s designed to make their lives easier. Novarad welcomes the opportunity to help with those discussions.

For more information on Novarad, please visit www.novarad.net.

About The Author

Each year more than 350,000 professionals advance their career with Elite Learning.