The Patient as a Customer

Combining customer service and quality patient care can be a challenge Working in retail healthcare for the past eight years, I have learned that one of the most unique aspects of our role is learning to see the patient as a customer first. This…

Heart at work

It had been a long day, with endless lines of flu like illness. As a nurse I always anticipate the lines this time of year and try to focus on one patient at a time. And yet, that day, I was just glad the…

Attracting Millennials to the Nursing Unit

Multi-generational teams enhance the profession Within a very few short years, millennials will make up a majority of the workforce, and their percentage will continue to grow for at least another decade as the generation fully comes into its own. Already, millennials have eclipsed…

Healthcare Habit: 10 Tips for Staying Optimistic

Try as hard as you might, it’s not always easy to stay optimistic. When you’re working long hour shifts while trying to cram in family time and still run errands, keeping a positive frame of mind can be challenging. For every situation you find…

Death and Dying in Nursing

This week, Sam addresses the greatest fear of many people—even nurses Birth and death are natural parts of life. But while the birth of a child is joyous, death is difficult to deal with and causes grieving, anger, wondering what else could have been…

Communicating with Doctors

This week, our nurse blogger looks at what can be an intimidating aspect of nursing Nurses have to work very closely with doctors. Doctors place orders and prescribe medications, and nurses have to follow through with those orders and administer the medications. If an…

Can’t be Home for the Holidays? Smile Anyway!

Our blogger explains there are worse things than working when it seems the rest of the world is off In the nursing field, we all expect to work weekends and holidays. For example, I used to work every fourth weekend but then changes to…

Change Is Coming!

Embracing a profession where no two days are the same Nursing is a career filled with constant change. Procedures and policies are being updated, leading to changes in practice. Fortunately, nurses are becoming more and more educated and performing added evidence-based practice research—a huge…

Triumphs and Trials of Millennial Nurses

Our blogger discusses the facts and myths about her generation There are many different views on the characteristics that define the millennial generation. A millennial is typically defined as someone who is born between the early 1980s and the early 2000s. Characteristics used to…

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