www.advanceweb.com | 2018 | MAGNET EDITION 15 MAGNET EDITION  |  PATIENTS Director for Providence Holy Cross Medical Center in Southern California. She shared some of the practices that her facility has put into motion to achieve magnet. “Providence Holy Cross has outperformed several other Magnet Hospitals five years in a row by how Nurses answer call lights swiftly and efficiently,” she said. “Patient falls have decreased significantly due to ‘Telesitter’, a high- risk-for-falls camera that sits at the patient’s bedside. If the patient becomes anxious and starts moving around, the ‘Telesitter’ will alert the patient that the nurse will be called, and is on the way.” She further explained that Providence Holy Cross was able to decrease the amount of indwelling catheter associated urinary tract infections. A decrease in the amount of patients that left the emergency room without being seen due to long wait times was also accredited to Magnet status. Patients with complaints of chest pain were seen immediately. Providence Holy Cross also places focus on ethical issues. They have a surrogacy committee made up of nurses and allied healthcare providers to help a patient make decisions if they have no means of familial sup- port. This incorporates legal ethics and interpersonal ethics, which is applied in everyday practice. “There is a constant striving to be better with Magnet status,” explained Dr. Mendelson. “Magnet hospitals ask how can we improve, while non-Magnet hospitals are too impetuous to ask those questions and assume that patients are difficult.” Dr. Mendelson had just returned from the annual Magnet confer- ence in Denver, CO for 2018. “There were over 11,000 people present!” she related. “The focus was on excellence. There were keynote speakers talking about accountability, connecting with patients, and turning a negative situation into a positive one. New nurses at our hospital, who had never been to a conference before, were able to join us further add- ing to the goal of empowerment.” Studies have reported better patient outcomes in Magnet hospitals. Three cross-sectional studies have identified favorable outcomes for Medicare discharges, neonates, and surgical patients. A Gallup survey found that Magnet Hospital nurses were more engaged with their work, which correlates with better outcomes. In addition, the study estimated that the average Magnet facility experiences 7.1 percent fewer safety-related incidents. These organiza- tions also have significantly fewer RN workplace injuries and lower rates of blood and body fluid exposure. The Gallup survey found that nurses in Magnet Hospitals have higher job satisfaction rates, including more desire to remain in their positions. (The study estimated that Magnet Hospitals have 1.7 percent less turn- over than the industry average.) Other studies discovered that nurse safety is significantly better at Magnet facilities, including fewer cases of musculoskeletal injuries and needle-stick incidents, and patients with hip fractures were less likely to develop pressure ulcers or to fall. As customers, patients have the right to choose where to go for their medical care. Patients are easier to serve if they feel their needs are being met. This results in happier staff and patients. When patients’ needs are not met, we often hear about it through social media like Facebook, Twitter, LinkedIn, letters of complaint, poor satisfaction scores, or sometimes publicly in local papers or media. Poor patient care results in poor patient outcomes in, which will drive your patients, ie. “customers” away and decrease revenue. Why is the focus on nurse education important in achieving Magnet status and better patient outcomes? “It’s the difference between nursing as a job and nursing as a profes- sion!” states Dr. Mendelson. Bachelor’s programs put the focus on evi- dence-based practice. BSN Nurses are able to turn to evidence-based research in order to provide better patient care. By 2020, Magnet Hospitals are working toward the goal of having 80 percent of their nurses Bachelor’s prepared. Per the AACN, “BSN nurses are prized for their skills in critical thinking, leadership, case manage- ment, and health promotion, and for their ability to practice across a variety of inpatient and outpatient settings.” The better educated a nurse, the better they are able to communicate with their patients and meet their needs. They are better able to problem solve and come up with solutions ensuring safety, less infections, and less falls. Magnet hospitals provide high-quality care, a safer environment, and better patient outcomes. If a patient chooses a Magnet hospital over a non-Magnet hospital, they are likely to get better care. Several studies have found that Magnet Hospitals have lower mortality rates, shorter lengths of stay, higher patient satisfaction, and better patient outcomes than non-Magnet Hospitals. They are also more likely to adopt National Quality Forum-approved patient safety practices. The main focus of excellent patient care is to keep people healthy and out of hospitals. The goal of Magnet is to keep patients safe and healthy while they are in the hospital. Hospitals with Magnet status keep striving and improving their patient care. Rest assured that if you are admitted to a hospital that has achieved Magnet status, you will receive excellent nursing care, and your call light will be answered effi- ciently! n Ersilia Pompilio RN, MSN, PNP is a Pediatric Nurse Practitioner, and CEO of Rogue Nurse Media 501c3. She hosts and produces Nurses and Hypochondriacs Podcasts where she brings together Nurse Experts, Storytellers, Comedians, Actors and Activists to talk about hot topics in health care. References • https://www.aacnnursing.org/News-Information/Fact-Sheets/ Impact-of-Education • https://www.linkedin.com/pulse/your-patients-satisfied-how -do-you-know-often-hear-real-zakirul/ • https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4462174/ • https://www.americannursetoday.com/going-for-the-gold-the-value -of-attaining-magnet-recognition/ • https://www.nursingtimes.net/roles/nurse-managers/the-benefits-of-mag- net-status-for-nurses-patients-and-organisations/7021852.article • https://www.rwjf.org/en/library/articles-and-news/2014/05/becoming-a-mag- net-hospital-can-increase-revenue--offset-costs-of.html • https://www.ncbi.nlm.nih.gov/pubmed/23047129 • https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3201819/ • https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4462174/ • https://nurse.org/articles/magnet-hospitals/